Switchblog switched to the Mac and why it matters

Of customer support

I’ve just sent an email to David Watanabe to cancel my registration of Xtorrent and NewsFire. They are great products but sadly become one of the worst if customer support is not up to par.

Do you use David Watanabe’s products? How’s your experience? Let me know in the comments area.

technorati tags:davidwatanabe, newsfire, xtorrent, watanabe, customersupport